toolkit/components/crashes/docs/crash-events.rst

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1 ============
2 Crash Events
3 ============
4
5 **Crash Events** refers to a special subsystem of Gecko that aims to capture
6 events of interest related to process crashing and hanging.
7
8 When an event worthy of recording occurs, a file containing that event's
9 information is written to a well-defined location on the filesystem. The Gecko
10 process periodically scans for produced files and consolidates information
11 into a more unified and efficient backend store.
12
13 Crash Event Files
14 =================
15
16 When a crash-related event occurs, a file describing that event is written
17 to a well-defined directory. That directory is likely in the directory of
18 the currently-active profile. However, if a profile is not yet active in
19 the Gecko process, that directory likely resides in the user's *app data*
20 directory (*UAppData* from the directory service).
21
22 The filename of the event file is not relevant. However, producers need
23 to choose a filename intelligently to avoid name collisions and race
24 conditions. Since file locking is potentially dangerous at crash time,
25 the convention of generating a UUID and using it as a filename has been
26 adopted.
27
28 File Format
29 -----------
30
31 All crash event files share the same high-level file format. The format
32 consists of the following fields delimited by a UNIX newline (*\n*)
33 character:
34
35 * String event name (valid UTF-8, but likely ASCII)
36 * String representation of integer seconds since UNIX epoch
37 * Payload
38
39 The payload is event specific and may contain UNIX newline characters.
40 The recommended method for parsing is to split at most 3 times on UNIX
41 newline and then dispatch to an event-specific parsed based on the
42 event name.
43
44 If an unknown event type is encountered, the event can safely be ignored
45 until later. This helps ensure that application downgrades (potentially
46 due to elevated crash rate) don't result in data loss.
47
48 The format and semantics of each event type are meant to be constant once
49 that event type is committed to the main Firefox repository. If new metadata
50 needs to be captured or the meaning of data captured in an event changes,
51 that change should be expressed through the invention of a new event type.
52 For this reason, event names are highly recommended to contain a version.
53 e.g. instead of a *Gecko process crashed* event, we prefer a *Gecko process
54 crashed v1* event.
55
56 Event Types
57 -----------
58
59 Each subsection documents the different types of crash events that may be
60 produced. Each section name corresponds to the first line of the crash
61 event file.
62
63 crash.main.1
64 ^^^^^^^^^^^^
65
66 This event is produced when the main process crashes.
67
68 The payload of this event is the string crash ID, very likely a UUID.
69 There should be ``UUID.dmp`` and ``UUID.extra`` files on disk, saved by
70 Breakpad.
71
72 crash.plugin.1
73 ^^^^^^^^^^^^^^
74
75 This event is produced when a plugin process crashes.
76
77 The payload is identical to ``crash.main.1``'s.
78
79 hang.plugin.1
80 ^^^^^^^^^^^^^
81
82 This event is produced when a plugin process hangs.
83
84 The payload is identical to ``crash.main.1``'s.
85
86 Aggregated Event Log
87 ====================
88
89 Crash events are aggregated together into a unified event *log*. Currently,
90 this *log* is really a JSON file. However, this is an implementation detail
91 and it could change at any time. The interface to crash data provided by
92 the JavaScript API is the only supported interface.
93
94 Design Considerations
95 =====================
96
97 There are many considerations influencing the design of this subsystem.
98 We attempt to document them in this section.
99
100 Decoupling of Event Files from Final Data Structure
101 ---------------------------------------------------
102
103 While it is certainly possible for the Gecko process to write directly to
104 the final data structure on disk, there is an intentional decoupling between
105 the production of events and their transition into final storage. Along the
106 same vein, the choice to have events written to multiple files by producers
107 is deliberate.
108
109 Some recorded events are written immediately after a process crash. This is
110 a very uncertain time for the host system. There is a high liklihood the
111 system is in an exceptional state, such as memory exhaustion. Therefore, any
112 action taken after crashing needs to be very deliberate about what it does.
113 Excessive memory allocation and certain system calls may cause the system
114 to crash again or the machine's condition to worsen. This means that the act
115 of recording a crash event must be very light weight. Writing a new file from
116 nothing is very light weight. This is one reason we write separate files.
117
118 Another reason we write separate files is because if the main Gecko process
119 itself crashes (as opposed to say a plugin process), the crash reporter (not
120 Gecko) is running and the crash reporter needs to handle the writing of the
121 event info. If this writing is involved (say loading, parsing, updating, and
122 reserializing back to disk), this logic would need to be implemented in both
123 Gecko and the crash reporter or would need to be implemented in such a way
124 that both could use. Neither of these is very practical from a software
125 lifecycle management perspective. It's much easier to have separate processes
126 write a simple file and to let a single implementation do all the complex
127 work.
128
129 Idempotent Event Processing
130 ===========================
131
132 Processing of event files has been designed such that the result is
133 idempotent regardless of what order those files are processed in. This is
134 not only a good design decision, but it is arguably necessary. While event
135 files are processed in order by file mtime, filesystem times may not have
136 the resolution required for proper sorting. Therefore, processing order is
137 merely an optimistic assumption.
138
139 Aggregated Storage Format
140 =========================
141
142 Crash events are aggregated into a unified data structure on disk. That data
143 structure is currently LZ4-compressed JSON and is represented by a single file.
144
145 The choice of a single JSON file was initially driven by time and complexity
146 concerns. Before changing the format or adding significant amounts of new
147 data, some considerations must be taken into account.
148
149 First, in well-behaving installs, crash data should be minimal. Crashes and
150 hangs will be rare and thus the size of the crash data should remain small
151 over time.
152
153 The choice of a single JSON file has larger implications as the amount of
154 crash data grows. As new data is accumulated, we need to read and write
155 an entire file to make small updates. LZ4 compression helps reduce I/O.
156 But, there is a potential for unbounded file growth. We establish a
157 limit for the max age of records. Anything older than that limit is
158 pruned. We also establish a daily limit on the number of crashes we will
159 store. All crashes beyond the first N in a day have no payload and are
160 only recorded by the presence of a count. This count ensures we can
161 distinguish between ``N`` and ``100 * N``, which are very different
162 values!

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